Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated?
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Fan Strategy holds a license from the UK Gambling Commission (UKGC) for UK players and a separate Curacao eGaming license for international customers. These licenses require us to adhere to strict fairness, anti‑money laundering, and responsible gambling standards. You can verify our license numbers on the UKGC and Curacao websites.
02 What are the wagering requirements for Fan Strategy’s welcome bonus?
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The welcome bonus is a 100% match up to $200 on your first deposit, subject to a 30x playthrough requirement on the bonus amount only. The playthrough must be completed within 30 days, and only bets placed at odds of 1.50 or higher count toward the requirement. Withdrawing before clearing the wagering will forfeit the bonus and any winnings derived from it.
03 Which payment methods can I use to deposit and withdraw at Fan Strategy?
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Fan Strategy accepts Visa, Mastercard, and Maestro cards, as well as e‑wallets like PayPal, Skrill, and Neteller. Crypto deposits in Bitcoin, Ethereum, and USDT are also supported with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.
04 Does Fan Strategy offer live (in‑play) betting for World Cup matches?
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Yes, live betting is available for all World Cup matches, with odds updated every few seconds as the game progresses. You can place in‑play bets on outcomes such as next goal, correct score, and half‑time result. Live betting is accessible from the 'Live' tab on the site and via the mobile app.
05 How does Fan Strategy verify my identity for withdrawals?
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When you request a withdrawal over a certain threshold, we perform a quick KYC (Know Your Customer) check, requesting a government‑issued ID, a recent proof of address, and sometimes a copy of the payment method used. The process is usually completed within 24‑48 hours; once verified, future withdrawals are processed faster. You can upload the required documents directly in the 'Account' section under 'Verification'.
06 What tools does Fan Strategy provide to help me gamble responsibly?
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Fan Strategy offers deposit limits, loss limits, session time alerts, self‑exclusion, and the ability to set reality‑check reminders. These can be set in the 'Responsible Gambling' section of your account and can be adjusted at any time. If you need further support, our customer service can direct you to professional counseling services.